Which conversations should be AI, and which should be human?
Some questions a computer can answer in seconds. Some need a real person. This worksheet helps you decide which is which, so you give faster service without losing the personal touch. You'll end up with a simple one-page plan you can print.
Make three decisions most businesses never make on purpose.
In a few minutes, you'll list the ways customers reach you and decide, one by one, where AI helps, where it's quietly costing you customers, and where a real person is worth paying for.
Who it's for: any business owner deciding how much of their customer service to automate, and how much to keep human.
- One simple list of every way customers reach you, split into "AI can handle this" and "a person should handle this."
- The gaps spotted, the places where a stuck customer cannot reach a real person, so you can fix them.
- Your best moments named, the times a real person is worth paying for, so you can offer them as a premium service.
- A one-page plan you can print or save as a PDF, showing what to automate, what to protect, and what to charge for.
Get the worksheet
Enter your name and email and the worksheet opens right here. Fill it in on screen, then print it or save it as a PDF.
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